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Payment, Orders and Delivery

  1. Sign-in to access secure information in your account, check order status, update your billing address, get customer support or add a contact telephone number.
  2. Trouble with email, password or login? Scroll down the page for help.

Payment Options

  • Debit & Credit Cards: The best way to pay at the checkout is by debit card. It's FREE and has a number of benefits including 3D Secure Authentication through your bank and Protected by Visa. You can pay with Visa, Master Card and through PayPal. Check the amount and number of items shown on the order summary page before completing checkout. The Secure Express Checkout uses Sage Pay to process cards. Payment is taken right away. Card details will not be saved.
  • PayPal Checkout: PayPal can process card payments for non registered customers as well as confirmed. PayPal accept a wider range of Cards, including Maestro, American Express and PayPal Buy Now Pay Later Finance (see site for credit terms and eligibility).
  • Over the phone payments: Not available.
  • Cheques: Bank cheques and eCheques must clear before your order will dispatch.
  • Office Hours: Mon-Fri 9-5:30pm Mon-Fri, excluding Bank Holidays. Email us.

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Before you place your online order you need to accept our terms and conditions which also requires your web browser to accept Cookies and runs on Java script. Make sure your browser allows pop ups from this website. If you face difficulties contact us or Tweet @gamestock. Terms & Conditions

  • We aim to review orders the same day and keep you updated within 24 hours Mon-Fri (excl public holidays).
  • You can check the status of your order by logging in: Go to >> My orders. Order processing updates occur manually. If you purchase as Guest, i.e. not logged in, you won't have a viewable order history until you Register. Register using the same email address as per your order. You can also find your invoice order details in PayPal - depending on how you paid.
  • Sage Pay checklist: Your debit card must be registered in the United Kingdom and the shipping address needs to be the card holder's address for your first order, and subsequent orders during 60 days after the first transaction.

Important: Our email address is new to you and not in your contact list - hence email will be missorted. Before contacting us about No Email or Reply, first check your Junk mail folder. Email Filtering is unreliable.

Email confirmation
  • Order acknowledgement will be emailed immediately after a successful checkout.
Still no email or reply?
  • Check what email address your PalPal invoice has (if applicable), all correspondences go there.
  • Perhaps you mistyped your email during checkout?
  • Do not send email to the "noreply" email address - it is unmonitored.
Can't Log in? or want to Change your Email?
  • Notice "@Gmail.com" and "@Googlemail.com" are different domains, the names and spelled differently. We can merge your email accounts for you. Contact us

Add or change your Billing Address and Phone Number

This help page replaces all earlier revisions. Updated November 2017

Ordering from our Shop >> go to your basket